Counter assistance and spare parts

Technical assistance and spare parts

To fulfill your request, we need some information which you can find on the counter label.

◆ Model name
◆ Serial number
◆ Code
◆ Production date.
◆ Description of part.

For the choice of spare parts, the exploded-view drawing found in the bench documentation can be used.

For further information or clarifications call 049/9070172 or send an email to info@mondel.it.

The availability of the spare parts indicated in the list in Annex II part 2) (a) of EU regulation 2019/2024 is guaranteed for an eight-year period from the placing on the market of the last unit.

Warranty

Parts recognized as defective are covered by a warranty for a minimum period of 12 months from the date of purchase.

The warranty does not cover: parts with normal wear and tear of the equipment, wear or abnormal deterioration resulting from incorrect use or inadequate maintenance of the appliance, or damage resulting from incorrect handling not attributable to the manufacturer.

Data base EPREL

Data relating to the energy label can be consulted on the EPREL website using the QR code on the energy label delivered with the counter.

The EPREL home page is located at http://eprel.ec.europa.eu.

Spare parts request form

Dear customer, to ensure the correct functioning of our counters, we recommend that you replace worn or damaged parts with original Mondel spare parts. To ensure correct delivery of your spare part, we ask you to return this application form duly completed.

Business name*

Bench model

Address*

Badge number

Reference person*

Bench code

Telephone*

Manufacturing date

Email*

Spare description

Goods delivery address*

CHOOSE FILES

Date*

I declare that I have read and accepted the Privacy Policy.

Business name*

Address*

Reference person*

Telephone*

Email*

Goods delivery address*

Date*

Bench model

Badge number

Bench code

Manufacturing date

Spare description

CHOOSE FILES

I declare that I have read and accepted the Privacy Policy.

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INFO

Mondel S.r.l. unipersonale

via Roma n. 322, 35030,
Cervarese Santa Croce (PD), Italia

P.IVA 02189110287
Share capital I.V. €100,000.00

CONTACTS

Tel. +39 0429 770767
Fax. +39 0429 770926
info@mondel.it
info@pec.mondel.it

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Assistance and spare parts